Delete your account
You can delete your Rental Car Management System (RMS) account and personal data at any time. Here's how, and exactly what happens.
Option 1 — In the app
1
Open the RMS app and sign in.
2
Go to More → Account.
3
Tap Delete account and confirm. Your account and data are removed.
Option 2 — By email
If you can't sign in, email us from the address on your account and we'll delete it for you:
Email rcm@syncmind.myPlease send from your registered email and include your username so we can verify the account. We'll action the request within 30 days (usually much sooner).
What gets deleted
- Your account — name, username, email and login credentials.
- If you are a company owner: your company and its cars and booking records are removed.
- If you are a runner: your user account is removed and you're detached from the company.
What may be kept
We may retain a limited amount of data where the law requires it (for example, financial or tax records related to subscription payments handled by Google Play). Standard server logs age out automatically. Anything retained is kept only as long as legally necessary, then removed.
Deletion is permanent and cannot be undone. If you only want to stop reminder emails, use the unsubscribe link in any reminder instead — you don't need to delete your account.
Questions
Contact rcm@syncmind.my or read our Privacy Policy.